Email processing
Incoming enquiries are assigned to a property and unit and turned into clear
tickets. A response is drafted. Each property manager receives a daily overview.
Calls & availability
Calls are transcribed and summarised, routed outside office hours and standard
questions are answered automatically.
Damage claims
Reports, responsibilities and qualified contractors are researched. Contractor
instructions include access details and photos. Status updates and owner approval
above your cost threshold are prepared as drafts.
Properties & deadlines
Reminders cover maintenance and inspection deadlines. Move-ins and move-outs use a
digital checklist. Inspection reports and photos are filed.
Invoices & payments
Contractor invoices are checked against work orders. Outstanding receivables remain
visible. Reminders are prepared and tracked.
Operating costs
AI brings together statements, payments and previous correspondence and prepares a
transparent response with source references.
Contract drafts
Data from rental offers, templates and existing documents is combined into a
verifiable contract draft for your team to review.
Portfolio research
Questions such as “Who is responsible for the cost of windows at this property?”
are answered quickly using contracts, reports, minutes and resolutions.
Property onboarding
Transferred documents and forms are read, assigned and checked for completeness.
Missing or contradictory information is immediately visible.
Reporting
Monthly reports for each property and owner. Enquiries, damage and work orders at a
glance, without manual collation.
